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Powerful Communication Skills
  Powerful Communication Skills COURSE PROFILE  

In today's more ‘people focussed' organisations, knowing your job is no longer enough to ensure success. The ability to communicate skilfully and confidently with people is the most potent career and personal skill you can possess.

Human Resource professionals estimate that more than 80% of the people who fail at their jobs do so for one reason - they don't relate well to other people. Further, recent research shows that, even in highly technical jobs, success or failure is determined more by human relations skills than by technical proficiency.

Powerful communication skills can propel you along the path to career success and personal achievement. They can lead to promotions, to working more effectively with your boss and co-workers, to building better relationships with the important people in your life.

This intense, one-day workshop has been designed to teach you the interpersonal skills that really count. Achieving your human potential is too important to be left to chance. Attend this workshop and you'll be equipped with practical, proven skills that will make a positive difference for you.
Who should attend
YOU, if you are a manager, supervisor, team leader or team member
Program Content

  • Communication defined
  • What is my preferred communication style?
  • How to communicate with people using a different style
  • The communication process
  • How to make a great first impression
  • The ladder of inference
  • Listening is more than hearing
  • Questions are the answer - aren't they?
  • Reading the body language
  • Methods for developing Assertiveness
  • Conflict prevention and control

    And much more…
Program Outcomes

    After attending this workshops participants will know ...

  • How to quickly ‘fit in' with any group of people
  • How to enhance personal and professional relationships
  • How to make a positive first impression on anyone
  • How to increase levels of support among team members, co-workers and managers
  • How to express your ideas in ways that gain attention, support and respect from others
  • How to minimise conflict and reduce friction at work - and at home
Learning Format
This workshop is highly participative with the emphasis on ‘learning by doing' using real life examples, exercises, simulated experience and group discussions.
What Others Say

    "This workshop was very enlightening and thought-provoking. The skills we learnt are essential in today's workplace and economy. Normally rather introvert, I now feel much more confident and enthusiastic about communicating with my fellow workers and team members."

    James Connelly - I.T. Internal Consultant

    "Excellent and witty speaker with charisma! More professionals in all fields should attend this workshop. I have learned a great deal."

    Ruth Babcock, Marketing Specialist

    "Everyone needs to attend this workshop. I am very outgoing and direct and can now see how some of my behaviors might irritate others! Thanks Jan, very helpful and interesting".

    Alfred J. Priestly, H.R. Manager
ENQUIRE TODAY
To obtain more information on how you can have this training delivered to your people please contact us.
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