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The Manager As A Mentor & Coach Course Overview

This workshop will provide a solid foundation for developing successful mentor and coaching behaviors. It will assist you to identify and assess your current skill level, and to learn how to use mentoring and coaching as an empowering tool for employee development.
It also covers the practical aspects of mentoring and coaching, i.e. what makes mentoring and coaching special, what the manager is able and willing to invest in the development of their employees, and the special opportunities and challenges involved.

Target Audience

    This program has been designed for:

  • Supervisors, managers
  • Team leaders
  • Anyone wishing to build on their current skills to help employees discover and develop their own skills and talents

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Key Things To Know

Mentoring and coaching training is crucial for everyone in leadership roles.
  • Program Content

    • Mentoring as an Art Mentoring v. Coaching? Have You Been Mentored? The Psychology of Mentoring
    • Is Mentoring For You? The Empowering Mentor Mentor Self-development Mentoring Styles
    • The Basics of Coaching Self-Assessment of Coaching Competence The Coaching Styles Continuum What are the key Skills?
    • Understanding the Learner's needs The Learning needs Interview To Mentor or Coach? Meeting the learner's expectations Setting Mutual Parameters
    • Behaviors to Avoid Negative behaviors The problem with criticism The problem with advice
    • The Benefits The Partnership Assessing personal expectations Developing the Mentor/Protégé Agreement
    • Special Situations Cross-gender Mentoring Cross- cultural Mentoring Mentoring by a Supervisor or manager
    • Action Planning for Continuing Professional Development

  • Program Outcomes

    After attending these workshops participants will be able to...
    • Understand how mentoring and coaching work in today' workplace
    • Identify when to 'mentor' and when to 'coach'
    • Assist in the growth and development of other people
    • Determine their own mentoring and coaching style
    • Understand the protégé’s needs and expectations
    • Identify behaviors to avoid in mentoring
    • Know how to develop a mentor-protégé agreement

  • Program Benefits & Learning Format

    A structured, in-house Mentoring or Coaching Program provides your people with the greatest opportunity for growth and professional development. Staff morale improves, productivity increases and quality standards are raised.


    Effective Mentoring and Coaching assist the organisation to implement change and achieve its objectives in a positive, helping environment. It improves staff morale and helps to establish your organisation as a preferred employer.


    This program is highly participative with emphasis on 'learning by doing', using case studies, exercises, simulated experience and group discussion.