• Best Practice Selling Skills Workshop: 2 Days
Identify and capture the best practices and key expertise from top sales people across the business
• 'Accelerated' Selling Skills 1 – Acquisition: 2-3 Days
How to win new business - prospecting, first meeting, second meeting, positioning your company high quality questioning, handling objections, price issues and closing.
• 'Accelerated' Selling Skills 2 - Retention and Growth: 2 Days
How to retain and grow existing customers, understanding behavioural styles and preferences
• Telephone Selling Skills: 2 Days
Ensures that telephone sales people are skilled to maximise phone sales and handle customer issues
• Product Knowledge: 2 Days
Enhanced product knowledge provided by SME's in the business
• Retail/Showroom/Trade Centre Selling: 2 Days
Ensures that counter/showroom/trade centre sales staff maximise sales and service interactions
• Selling Skills Assessment: 4 hour session
Each sales person is assessed on the integration of the training and Sales Managers create a development plan for each sales person