Featured Training & Courses

Latest In-Demand Training

Effectively Manage Difficult Customers. A must do course for all customer interfacing employees.

In this one-day program we will explore effective and professional ways of managing our own behaviour whilst effectively handling customers who are either upset, angry or abusive.

Learn how to use appropriate strategies to handle both the anger and the situation that has caused it. And, most importantly, you need to know what to say, and what not to say to avoid escalation.

We Offer Quality Business Training, Development & Coaching!

Colour Spectrums Personality Styles

Explore your personality strengths, sources of esteem and communication styles whilst interacting with others to celebrate diverse personality strengths. Excellent for team relationship building.

Business Writing Essentials

In business, you need written communication that is clear and concise and that conveys all the relevant information. In this training programme, you will discover the stress-free way to straightforward, powerful business writing.

Think On Your Feet

The ability to Think on Your Feet is a core skill. It involves getting your ideas across clearly, concisely, persuasively - and being remembered.

Powerful Communication Skills

The # 1 Business Skill. This dynamic program will dramatically improve your ability to build winning, working relationships with everyone, every day! Learn how to avoid misunderstanding and send clear, concise messages.

Dealing With Difficult People

How to identify the different types of people you work and live with, and then how to communicate effectively with them to get the cooperation and results you need, even with the truly difficult ones.

Selling Skills For Retail Sales

Nothing happens in business until somebody sells something. Selling is a profession and professional sales people can earn a lot of money for themselves and their employers. This modular training, with flexible delivery, will give your sales people the essential skills they need.

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